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Thread: Faulty new TV, can anyone help with consumer rights please ?

  1. 27th July 2007, 09:49 AM #1
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    Default Faulty new TV, can anyone help with consumer rights please ?

    Last week I treated myself to a new Panasonic LCD television, purchased at a discount but still a lot of money over the internet. Unfotunately within a few days of receiving, it developed a horrible buzzing noise. It didnt do this for the first 4 days.

    I am having a lot of trouble w

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  2. 27th July 2007, 10:48 AM #2
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    Hi danny,

    Sorry to hear about your problem... I have a Samsung LCD TV & I don't have that nasty buzzing sound, nor do I have to sit

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  3. 27th July 2007, 01:21 PM #3
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    Thanks Sam. The set is only about 10 days old.

    What worries me is that the engineer will come out and say the buzzing is not a problem

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  4. 27th July 2007, 01:31 PM #4
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    Isn't there a 30 day period where you can send electrical goods back even if they are working okay?

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  5. 27th July 2007, 01:34 PM #5
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  6. 27th July 2007, 01:34 PM #6
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    No worries danny, if he says it's not a problem, u should insist that it annoys u (the customer is always right & has to be satisfied eventually).

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  7. 27th July 2007, 02:07 PM #7
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    I would ask to speak to someone in higher authority, the store manager or if he refuses to admit a problem ask for someone above him, if you do this h

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  8. 27th July 2007, 02:35 PM #8
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    The reccomended viewing distance of 12 feet is usually for a large screen tv. When I bought my 50 inch LCD 12 feet was the maximum distance I had but

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  9. 27th July 2007, 03:19 PM #9
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  10. 27th July 2007, 03:36 PM #10
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    Forgot to add - if the letter doesn't work, then for £20 I will come and collect the TV and "dispose" of it for you, provided you throw in a

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