I just got my Trevor White and it prompted me to write some responses to the FAQs I have seen as well as give my impression.
EMAIL ADDRESS REMOVED
Edit: DO NOT Post peoples email addresses' without their permission.
He has a phone number but it is his to give out. (Might be good if you posted it again Trev…)
Does he respond to emails?
Yes, he does but he is incredibly bad at it when he gets busy and he knows it.
He will do his best to respond but note that he is a one-man-show.
He will respond often and timely when it comes to hashing out the cue details, measurements, weight, splices look and accessories but that will die down once it is all sorted and he has what’s needed to build the cue. Time for talk is over and the work starts.
Note: Some may get distraught when the cue takes a while and they don’t get a response. I understand that. I am sure Trevor does. And I think he should probably capture those emails a bit better.
How long does a cue take?
How long is a piece of string? He does not give preferential treatment and creating the cue is less the issue than the fact that he is, as I said, a one-man-show.
Also, he won’t buy bad wood when the Chinese buy it all up, just to make a cue. If the right stuff is not there, he weathers the drought of good grain rather than create and send inferior cues.
6 months would generally be on the fast side. Assume 8-11 months to avoid being surprised. If all goes well, I am sure he does it in 6 months. Mine took 11 months. Trevor apologised for that but I don’t need apologies when the delays are a result of the above and get me a decent cue.
While I wanted the cue bad, I’d rather wait. My return Q: Why rush a master craftsman?
YOU WILL GET YOUR CUE!
Is it worth it?
I have received a beautiful custom-made, handmade cue exactly to specifications from the best cue maker out there. I now own the best cue I ever had and the best cue one could want. What do you think? Is that worth it?
Let me illustrate something: Imagine you are in a Snooker Shop and they hand you the best cue they have. It feels great in your hand and you know you have something special.
Now imagine that the best cue was designed by you and Trevor and to your exact specifications and then made specifically for you without ever seeing a shop or a rack.
That great feeling above gets multiplied something fierce.
Last note: Trevor has to stand by his product because there is no shop screening him so what you get MUST be good for him to succeed.
It’s not just good, it is a masterful piece of art.
Can you tell I am happy with it?
So don’t panic. It’s worth it.