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Hi. I sent my cue off to Tony Glover to have the tip size reduced. He was replying to my emails daily before I sent the cue but I haven't heard from him for weeks since he received it. He hasn't even sent me his bank details which I asked for weeks ago so I haven't even paid for it yet. I'm just wondered what the average wait time is for a job such as this? Thanks.
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Don't you think you should just phone?
01283 550551 (daytime)
01283 760409 (after 5pm and Sundays) -
You'll never see the cue again... as some postie has probably been enjoying it ever since he decided to open said parcel mid delivery!
It shouldn't take long to reduce the tip size and re-finish if need be, would have thought 3-5 days max..?Don't let the fear of losing be greater than the excitement of winning...Comment
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Was the cue sent recorded delivery?Comment
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As above.Have you confirmed with tony that he actually has received your cue?Comment
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I had Tony doe the same job last year, took him 4 weeks for some reason, likewise no emails once i had sent the cue then it cue arrived one day out the blueComment
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Call him up. He gets a bit flustered at times but he will get it done in no time if you harangue him enough .Comment
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The cue was sent recorded delivery with insurance but Tony confirmed he had received the cue 2-3 weeks ago. That was the last time we spoke. I haven't even paid for the service so he won't just send it back. I didn't want to call him in case he got annoyed at me pestering him but I guess I'll have too. Thanks.Comment
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2 or 3 weeks is nothing - it sometimes takes 3 months to get mine sent back although i do send a fair few at a time.Originally Posted by Canny Tim View PostComment
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When will I see my cue again?
I had the tip size reduced by Tony this year too and it took 4 weeks which were 4 of the longest weeks of my life! Doesn't hurt to give him a little nudge by phone or email but don't pester him too much as he has cues to make
Last edited by Stupree; 18 February 2014, 07:01 PM.Comment
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When did he ask you for the payment?Originally Posted by Stupree View PostI had the tip size reduced by Tony this year and it took 4 weeks which were 4 of the longest weeks of my life! Doesn't hurt to give him a little nudge by phone or email but don't pester him too much as he has cues to makeComment
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I had sent him the cue for alteration as well as ordered a cue from him and he took about two weeks to take payment from the card details I left with him. Tony is pretty busy at the moment..... not too busy for a lunch break thoughOriginally Posted by Canny Tim View PostWhen did he ask you for the payment?Originally Posted by Stupree View PostI had the tip size reduced by Tony this year and it took 4 weeks which were 4 of the longest weeks of my life! Doesn't hurt to give him a little nudge by phone or email but don't pester him too much as he has cues to make
....... so your cue may be in amongst dozens of others, it is possible that if you give him a nudge he may be able to pick it out of the pile.
How clearly is the packaging marked with your name etc? Did you label or mark the cue in any way with the work that needed to be carried out?Comment
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When we last spoke I told him what I wanted doing and just told him that it was a Trevor White cue. I think a phone call will be needed.Originally Posted by Stupree View PostI had sent him the cue for alteration as well as ordered a cue from him and he took about two weeks to take payment from the card details I left with him. Tony is pretty busy at the moment..... not too busy for a lunch break though....... so your cue may be in amongst dozens of others, it is possible that if you give him a nudge he may be able to pick it out of the pile.
How clearly is the packaging marked with your name etc? Did you label or mark the cue in any way with the work that needed to be carried out?Comment
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