Cue Contest

[pottr]

Nor am I. Unfortunately I wasn't in the position to give it the once over in the shop as I had to race back to get my kids from school.

I would have been if Tony had been in his shop, but it seems he is always 'at lunch' whenever I arrange to go over there.

I called him the very next morning with my findings and he said he would sort it out.
I now don't want to take any more time out of my schedule for the cue he's created for me. A cue that needs to be repaired immediately is not what I ordered.

Glover cues is a definite loser in my cue contest.

[Gerry Armstrong]

I wouldn't accept that cue.

[pottr]

Surely that is not of satisfactory quality and I should expect a full refund.

£445 - 5 month wait for a custom cue and that is what I received. I never even took pictures of the marks in the shaft.

[DeanH]

here are pottr's photos

[pottr]

Taking a drive over to Glovers this afternoon. I have decided I am going to demand a refund.

I will see how my request is dealt with and let you know

Is there anyone I could e mail the photos I have so that they could put them up?

my photobucket account or the uploader here are not working.

[sberry]

Presumably he is covering postage costs as well as repair costs, I'd expect a small partial refund too as when you pay for a cue you pay for their time as well as skill and your time is not free either, if you have to waste an hour or two getting it there and back again, your time is money also.

[willtyson]

Any pictures?

[pottr]

I may still take that route. Shame, it looks great... Then you turn it over.

[willtyson]

VERY poor show on Mr. Glover's behalf! Did he not know it was for the cue contest lol? Hope all gets sorted for you- would agree with Gerry about the refund :uncomfortableness:

[Gerry Armstrong]

I agree with cueman - pretty poor show IMHO.

I wouldn't want to keep it and would be much happier with a refund and just move on but that's just my opinion on how I would feel if it happened to me, it's in no way meant as advice or a recommendation.

[cueman]

can you imagine if this cue was from parris, there would be 10 pages worth of criticism by now!

Still that is terrible, people can bemoan bad splices or slightly off spec but a brand new cue having a split butt and a dent in the shaft being sold as brand new and worse of all custom made is really poor IMO. Hope he does sort the problem out but its always going to be a negative point of view knowing that the cue has already had to be repaired.

[pottr]

Little update, picked up my glover cue last week and on first inspection at home, there is a massive split in the butt.

Only played a handful of shots with it so can't comment on the feel. There is a slight dent in the shaft too.

Spoke to Tony and he says he will put it right but it now means I have to take more time out of my schedule to have this problem sorted. Should have looked it over in the shop but I needed to race back to get the kids from school on time.

Bottom line, for £445's worth of custom cue. I expected better!

Pics later

[raymo147]

I do agree with Mellow but then again if you have the money and its a passion of yours to want to try the best cues from all the top cue makers then fair enough, you should end up with a cue that suits you that is as good as you can possibly buy.

As for cue makers having such long waiting lists, blame the far east and China inparticular. They are the main reason so many cue makers have so many orders. I would guess that 70% of most UK based cue makers work is from abroad, would be nice if Trev or Mike or even the likes of Jason and Raymo could shed some light on this.

Yes china is a massive market I've already had a Chinese agent looking for cues from me!
I could probably run a good business and be very busy from this alone as they want 30 cues at a time!
No makers can keep up with the demand that's why they all have waiting lists!

[calin]

your specs are common , why don't u just buy them second hand , try and see , maybe u'll get to " the one " plus u don't have to wait and anyway u will not loose money if u decide to sale them. I've got a few good ones of ebay , when I play I change two or three cues with different specs in a play day and I enjoy them all , u know cues are like sports cars and u are the driver ,each of them is different so as human been u just adapt to every one of them ,it's the same with the tables to .

[Chris Bedford]

Cue Contest

I would be very interested in your reviews mate, although I fear we could be waiting up too 18 months probably.